Privacy Policy
Last updated: January 15, 2026
Protevante Lda. (hereinafter "Protevante") is committed to protecting the privacy of users of the website protevante.com. This Privacy Policy describes how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 — and applicable Portuguese legislation, namely Law No. 58/2019 of August 8.
1. Data Controller
The data controller for personal data collected through this website is Protevante Lda., headquartered at Rua do Comércio 12, 3rd Floor Left, 1100-150 Lisbon, Portugal, with Tax ID 509 247 831. For data protection inquiries, please contact us at: privacidade@protevante.com.
2. Personal Data Collected
We collect only the data strictly necessary to provide our informational services: full name, email address, and content of messages sent through the contact form. Additionally, we may collect technical browsing data such as IP address, browser type, operating system, and pages visited through analytical cookies (subject to your consent).
3. Purposes of Processing
Personal data is processed for the following purposes: responding to contact requests and inquiries submitted by the user; sending informational and educational communications about financial literacy (only with express consent); improving browsing experience and quality of available content; complying with applicable legal and regulatory obligations.
4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds: consent of the data subject (Article 6(1)(a) GDPR) for non-essential cookies and communications; performance of pre-contractual or contractual steps (Article 6(1)(b) GDPR) for responding to contact requests; legitimate interests of the controller (Article 6(1)(f) GDPR) for aggregated statistical analysis and website improvement; compliance with legal obligations (Article 6(1)(c) GDPR).
5. Data Retention Period
Personal data collected through the contact form is retained for a maximum period of 24 months after the last contact. Browsing data collected by analytical cookies is retained for a maximum period of 13 months. Upon expiration of the retention period, data is anonymized or securely deleted.
6. Data Subject Rights
Under the GDPR and Portuguese legislation, you have the following rights: right of access to your personal data; right to rectification of inaccurate or incomplete data; right to erasure ("right to be forgotten"); right to restriction of processing; right to data portability; right to object to processing; right to withdraw consent at any time. To exercise any of these rights, contact us at privacidade@protevante.com. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) — www.cnpd.pt.
7. Data Sharing with Third Parties
Protevante does not sell, rent, or share personal data with third parties for commercial purposes. Data may be shared with technology service providers strictly necessary for website operation (hosting, statistical analysis), bound by confidentiality and data processing agreements. We may also disclose personal data when required by law or court order.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include data encryption in transit (TLS/SSL), access controls, and periodic security reviews.
9. Changes to This Policy
Protevante reserves the right to amend this Privacy Policy at any time. Any significant changes will be communicated on the website. We recommend periodically reviewing this page.